Quality Policy

At JTS Janitorial & Cleaning Services, we are committed to delivering exceptional cleaning solutions that consistently meet or exceed the expectations of our customers. Our goal is to provide a clean, safe, and healthy environment for all commercial and residential spaces we serve, by focusing on the following core principles:

1.  Customer Satisfaction: We place the highest priority on understanding and fulfilling the unique cleaning needs of our clients. Through open communication and attentive service, we strive to exceed customer expectations at every interaction.

2.  Continuous Improvement: We are dedicated to the ongoing improvement of our cleaning processes, products, and services. Regular feedback and internal evaluations allow us to adapt and enhance our methods to ensure the best possible outcomes.

3.  Sustainability & Safety: We prioritize environmentally friendly cleaning practices by using eco-friendly products and methods that contribute to the well-being of our clients, employees, and the environment. Safety protocols are at the heart of every job we undertake.

4.  Professionalism & Integrity: Our team is trained, skilled, and committed to upholding the highest standards of professionalism and integrity. We foster a work culture that promotes respect, reliability, and ethical business practices.

5.  Employee Engagement: We value our employees as our most important asset. By providing regular training, support, and a positive work environment, we ensure that our staff is motivated and equipped to perform at the highest level.

Our commitment to quality drives us to consistently improve our services, maintain strong relationships with our clients, and create spaces that are clean, safe, and welcoming.

 Ms. Judy Sultan

Manager

February 2022